Privacy Policy
At Sekura, we prioritize your privacy while ensuring seamless connections to protect your loved ones. This Privacy Policy outlines how we collect, use, disclose, transfer, store, and protect your personal information through our products and services. It also details your options regarding the handling of your information.
This policy applies to all Sekura platforms, including our website, mobile applications, help center, and associated services (collectively, "Services"). By accessing or using our Services, you acknowledge and agree to the terms outlined here.
1. Information We Collect
The data we collect depends on how you interact with Sekura’s products and services.
A. Information You Provide
We collect personal data when you create an account, modify settings, make purchases, contact support, participate in surveys, or interact with Sekura in other ways. This may include:
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Account Information: Username, email, full name, nickname, date of birth, phone number, password, billing and shipping details, and activated products.
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Emergency Contacts: Phone numbers of emergency contacts you add to your Sekura app.
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Transaction Data: Subscription details, activation times, cancellations, and in-app purchases. Payment details are handled by third-party processors.
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Custom Preferences: Labels, locations, or settings within the app.
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Feedback & Social Interactions: Comments, reviews, social media interactions, and referrals.
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Customer Support Data: Name, contact information, technical issue details, and call recordings for service improvement.
B. Information Collected Automatically
When using Sekura’s services, we automatically collect data such as:
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Device Data: Device model, OS, IP address, browser type, and Wi-Fi connection.
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Location Data: With permission, we collect GPS-based geolocation information.
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Tracking Technologies: Cookies, pixels, and other tools track app interactions, ad engagement, and performance data.
C. Inferred Information
Based on your activities, we may derive insights such as location-based reminders or personalized recommendations.
2. How We Use Your Information
We use your information to improve our products, enhance user experience, develop new features, and market our services. Key purposes include:
A. Providing and Maintaining Services
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Manage your account, verify identity, and ensure service integrity.
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Deliver a personalized experience based on your usage.
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Ensure security, prevent fraud, and comply with legal obligations.
B. Marketing & Promotions
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Send promotional emails, newsletters, and special offers.
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Allow opt-out options for marketing communications.
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Analyze marketing effectiveness.
C. Research & Development
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Analyze user engagement, conduct market research, and improve product offerings.
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Optimize performance and develop new features.
D. Social Media & Third-Party Integrations
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Connect your account to social media platforms.
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We do not control third-party privacy practices; review their policies before use.
3. Advertising Activities
We collaborate with third-party advertisers and analytics providers to improve targeted advertising. We may share hashed email addresses, device identifiers, or browsing activity to refine ad targeting across platforms.
4. Information Disclosure
A. Sharing with Your Sekura Community
Your selected Sekura contacts may access your full name, email, geolocation, and other shared details.
B. Public Forums & Social Media
Information shared in community forums, blog comments, or social media pages may be publicly accessible.
C. Service Providers & Business Partners
We share data with third-party vendors assisting with customer support, analytics, payment processing, and marketing efforts.
D. Business Transactions
In the event of mergers, acquisitions, or asset sales, user data may be transferred to new business entities.
E. Legal & Regulatory Requirements
We may disclose personal data to law enforcement or regulatory authorities when required by law or to protect our rights, property, and users.
5. Your Choices Regarding Information
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You may modify your account settings to control personal data.
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Location-sharing and marketing preferences can be adjusted in your device settings.
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You can opt out of targeted ads and tracking technologies.
6. Children’s Privacy
We do not knowingly collect information from children.
7. Data Security Measures
We implement security measures to protect your personal data, including encryption, access controls, and monitoring. However, no system is completely secure; use caution when sharing information.
8. External Links
Sekura’s website or app may contain links to third-party services. We are not responsible for their privacy policies and recommend reviewing them before providing personal data.
9. Changes to This Policy
We may update this Privacy Policy periodically. Users will be notified of significant changes through our platform or via email.
10. Contact Information
If you have any questions or concerns regarding this Privacy Policy, you can reach us at:support@sekura.life
Effective Date: 30-June-2025